The Damage Prevention Agents input and process locate requests electronically and telephonically using the Texas811 data input systems. Agents communicate daily with customers and members, while providing the best service in damage prevention and public safety.
Mon - Fri 2:00PM-10:30PM
Mon - Wed 7:00AM-4:00PM, Sat & Sun 7:00AM-3:30PM
Wed - Fri 7:00AM-4:00PM, Sat & Sun 7:00AM-3:30PM
Mon - Fri 4:00PM-9:00PM
Mon - Fri 10:00AM-7:00PM
• Ability to read and interpret paper and computer based maps • Ability to calculate and convert measurements and distances • Ability to interpret directions and instructions by phone, computer, or paper • Excellent oral and written communication skills • Excellent attendance and punctuality • Basic computer and keyboarding skills • Ability to type 30+ wpm • Good grammar, voice, and diction • Excellent customer service skills (friendly, courteous, and helpful) • 1-3 years of customer service experience with the general public • Ability to speak, read, and write in English fluently If position is offered, employment will be contingent upon background check and drug screen.