Emergency Department Unit Secretary
Provides indirect patient care in the Emergency Department. Meets the communication needs of the patient/family, departmental staff and medical staff. Implements directions from physicians and nursing staff. Demonstrates Competency in the Following Areas: - Logs all patients in the Emergency Department logbook. - Enters and verifies orders in the computer system. Documents the time orders were placed in the computer on Emergency Department Record. - Communicates appropriately and clearly to charge nurse, coworkers and physicians. - Consults other departments, as appropriate, to provide for an interdisciplinary approach to the patient’s needs. - Retrieves all lab results from the computer and brings to the attention of the Charge Nurse. - Takes specimens to the Clinical Laboratory. - Orders supplies and printing weekly. Assists in cost containment through appropriate ordering and conserving of supplies and equipment. - Demonstrates an ability to be flexible, organized and function under stressful situations. - Treats patients and their families with respect and dignity. - Interacts professionally with patients and their families and provides explanations and verbal reassurance as necessary. - Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. - Maintains age specific safety precautions. - Obtains appropriate nursing staff to assist physicians in the care of the patient. - Maintains good working relationships both within in the department and with other departments. - Meets current standards and policies in documentation. - Answers telephone and intercom in a polite manner and communicates information to the appropriate personnel or family. - Manages and operates equipment safely and correctly. - Participates in performance improvement activities. - Maintains regulatory requirements, nursing and hospital policies and procedures and standards, including infection control, safety regulations and guidelines. - Maintains an accurate and orderly filing system. - Performs other related duties as assigned or requested.