Provides indirect patient care in the Emergency Department. Meets the communication needs of the patient/family, departmental staff and medical staff. Implements directions from physicians and nursing staff.
Demonstrates Competency in the Following Areas:
- Logs all patients in the Emergency Department logbook.
- Enters and verifies orders in the computer system. Documents the time orders were placed in the computer on Emergency Department Record.
- Communicates appropriately and clearly to charge nurse, coworkers and physicians.
- Consults other departments, as appropriate, to provide for an interdisciplinary approach to the patient’s needs.
- Retrieves all lab results from the computer and brings to the attention of the Charge Nurse.
- Takes specimens to the Clinical Laboratory.
- Orders supplies and printing weekly. Assists in cost containment through appropriate ordering and conserving of supplies and equipment.
- Demonstrates an ability to be flexible, organized and function under stressful situations.
- Treats patients and their families with respect and dignity.
- Interacts professionally with patients and their families and provides explanations and verbal reassurance as necessary.
- Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
- Maintains age specific safety precautions.
- Obtains appropriate nursing staff to assist physicians in the care of the patient.
- Maintains good working relationships both within in the department and with other departments.
- Meets current standards and policies in documentation.
- Answers telephone and intercom in a polite manner and communicates information to the appropriate personnel or family.
- Manages and operates equipment safely and correctly.
- Participates in performance improvement activities.
- Maintains regulatory requirements, nursing and hospital policies and procedures and standards, including infection control, safety regulations and guidelines.
- Maintains an accurate and orderly filing system.
- Performs other related duties as assigned or requested.