Bmw Service Advisor

In order to be considered for this position, please complete our short 20 minute assessment by clicking "Start Here". You will be required to create a login and password. All answers are correct...just be honest. We will reach out once the assessment is completed and we have reviewed the results.

SERVICE ADVISOR

 

The Service Advisor is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first.  This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.  The Service Advisor has a sincere desire to serve our customers.  This individual finds and communicates additional repair and service needs to customer based on vehicle inspection.   Serves as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

The Service Advisor is supervised by the Service Manager.