Proveer Senior Living is made up of individual Associates united by a commitment and dedication to 
the highest quality of service delivery to our residents with a sense of warmth, compassion, 
individual pride and company spirit. To achieve our mission, each associate strives to always do 
the   right   thing.   Recognizing   that   excellence   is   a   process   achieved through   
continuous improvement, we value and apply lessons learned from the feedback we receive from all of 
our stakeholders.

More specifically:
To our Associates, we pledge to
•     Promote a culture of excellence.
•     Provide strong leadership, team building and empowerment.
•     Encourage all associates to work hard and play hard every day.
•     Encourage professional and personal growth for all our Associates.

To our Residents, we pledge to
•     Celebrate and enhance their lives.
•     Provide outstanding customer service.
•     Always remember that choice and compassion are at the heart of our profession.

To our investors, we pledge to be great stewards of our resources.

Responsible for Resident services and other duties as assigned, and the appropriate delegation of  
duties  to  the  other  staff  and  volunteers.  Duties  include  personal  services  housekeeping, 
laundry, social-recreational activities, delegated tasks, medication assistance, meal services and
other tasks as needed for Resident well-being.


  • Adheres to and conveys philosophy of supporting dignity, privacy, independence, choice, individuality and a home-like environment for Resident.
  • Receives and gives report from the previous shift.
  • Reviews assignments with Executive Director/Designated Supervisor.
  • Reads the staff communication records and maintains familiarity with Resident records as required.
  • Assists with orientation of new staff to job responsibilities.
  • Assists with instrumental activities of daily living, ADL’s, environmental orientation, assistance with medication, treatments and other care while encouraging self-care and independence.
  • Assists with setting up, serving meals and cleaning up afterwards.
  • Provides services as indicated on Resident treatment and service plans.
  • Assists Residents moving in and out, as assigned.
  • Assists with laundry service.
  • Demonstrates knowledge of and follows infection control procedures.
  • Maintains clean, neat, comfortable, safe environment for Residents, staff and visitors, including housekeeping services for Residents.
  • Observes problems, concerns and issues with Resident units, the building and the grounds and communicates them appropriately.
  • Observes changes in Resident status, needs or preferences and communicates them appropriately.
  • Observes other problems and communicates them appropriately.
  • Observes all work, safety and administrative rules.
  • Associate should perform additional duties as assigned by the supervisor.


  • Willingness to adhere to assisted living principles in providing services.
  • Ability/willingness to perform all position responsibilities adequately.
  • Keeps all information confidential.
  • Maintains acceptable attendance record/follows work schedule.
  • Displays cleanliness, good grooming, personal appearance and follows dress requirements consistently.
  • Organizes and utilizes time appropriately toward accomplishing assigned tasks; requires minimal supervision.
  • Displays mature behavior and attitude in speech and action.
  • Displays ability/willingness to learn new skills and to teach others.
  • Interacts in professional manner with Residents, public and co-workers. Works cooperatively with management.  
  • Displays willingness to assist co-workers when situation requires.
  • Adequate and clear English speaking and writing ability; able to communicate effectively.
  • Ability to spend long periods on feet and to ambulate quickly.
  • Is free of non-treated communicable disease as required by state law.
  • Ability to work safely and to recognize potentially dangerous situations.
  • Ability/willingness to follow all policies and procedures.
  • Is neat, accurate, dependable and keeps work/space clean.
  • Must be able to tolerate occasional exposure to pets, dust, fumes, odors, water, etc., as well as some noise.

Level of Experience
One-year experience in working with older adults preferred.

Education, Technical or Professional License(s)/Certification(s)
Possession of a high school diploma, GED, or equivalent. Maintain applicable license(s) to perform 
job, as required by state. If required by state law, maintain CPR/First Aid Certification. Meet 
in-service training hours required for job classification and position.  Knowledge of dementia 
particularly of the Alzheimer's type is helpful.

Risk/Safety/Exposure Classification
The essential functions of the job may require exposure to safety risks including but not limited 
to physical and/or mental health and safety (i.e., physical assault, communicable disease, etc.) 
exposure  to  bloodborne  pathogens,  exposure  to  latex,  potential  injury  from  transitioning 
residents, etc. Knowledge and implementation of the universal safety and sanitary precautions is 

This position may include  access to Protected Health  Information (PHI)  as defined within  the 
Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security Rule. PHI refers 
to individually identifiable health information that is transmitted or maintained in electronic 
media or any other form or medium.  Under the direction of the Privacy/Security Officer, Associates 
who have access to PHI  will  receive training on the requirements of the Rule and the  PSL health 
information  policies  and  procedures.  Associates  who  violate  the  requirements  of  the  
HIPAA Privacy and Security Rule are subject to discipline, up to and including termination.