Damage Prevention Agent

Location: Dallas, Texas

Job Description:


The Damage Prevention Agents input and process locate requests electronically and telephonically using the Texas811 data input systems. Agents communicate daily with customers and members, while providing the best service in damage prevention and public safety. 

Available Shifts:

Part-Time:

Mon - Fri 8:00AM-1:00PM

Mon - Thur 8:00AM-2:00PM  & Friday 8:00AM-1:00PM

Mon - Fri 12:00PM-5:00PM

Mon - Fri 4:00PM - 9:00PM

Full-Time:

Mon - Fri 10:00AM-7:00PM

Mon - Fri 2:00PM-10:30PM

            Mon-Wed  7:00AM-4:00PM Sat & Sun 7:00AM-3:30PM 

            Mon-Wed, Sat & Sun 2:00PM-10:30PM  

 

Texas Excavation Safety System (“TEXAS811”) is an equal opportunity employer that maintains a policy of non-discrimination with respect to all employees and applicants for employment. All personnel actions, such as recruitment, hiring, training, promotion, transfer, layoff, recall, compensation and benefits, discipline, termination and educational, recreational, and social programs are administered without regard to race, color, sex, religion, national origin, age, disability, genetic information, military status or any other prohibited characteristic of otherwise qualified individuals. Employment decisions of TEXAS811 are based solely on the individual’s qualifications, merit, and performance. 

Job Requirements:


• Ability to read and interpret paper and computer based maps • Ability to calculate and convert measurements and distances • Ability to interpret directions and instructions by phone, computer, or paper • Excellent oral and written communication skills • Excellent attendance and punctuality • Basic computer and keyboarding skills • Ability to type 30+ wpm • Good grammar, voice, and diction • Excellent customer service skills (friendly, courteous, and helpful) • 1-3 years of customer service experience with the general public • Ability to speak, read, and write in English fluently If position is offered, employment will be contingent upon background check and drug screen.

 

Texas Excavation Safety System (“TEXAS811”) is an equal opportunity employer that maintains a policy of non-discrimination with respect to all employees and applicants for employment. All personnel actions, such as recruitment, hiring, training, promotion, transfer, layoff, recall, compensation and benefits, discipline, termination and educational, recreational, and social programs are administered without regard to race, color, sex, religion, national origin, age, disability, genetic information, military status or any other prohibited characteristic of otherwise qualified individuals. Employment decisions of TEXAS811 are based solely on the individual’s qualifications, merit, and performance.