Once you have a great one, you need to develop their potential. This is done by creating effective feedback opportunities, building their interpersonal skills, and helping them to become all that they are capable of being. From relationship training, to supervisory training, to leadership training, iWorkZone is ready to step up and help you develop your teams. People cannot be expected to do what they have never been taught to do. William Peters coined the term, "The Peter Principle," as a description of why people fail. He explained that companies systematically place their employees in positions without teaching them how to succeed there. Our studies show that over 80% of employees feel that they were not adequately trained to do their jobs.